Privacy Policy
- Is your Honey Raw?
The term RAW has no legal definition, however our honey is unpasteurised, coarsely filtered, with nothing added or taken away, we feel that this matches most peoples expectations of what is Raw Honey.
- Is your Honey Organic?
Our Honey isn’t Organic. For English honey to be organic, it needs to be certified by The Soil Association, our understanding is that no English Honey can be certified as Organic, as it is impossible to meet the requirements, as the amount of land that has to be managed and farmed organically, means that no one person manages all the land organically (usually 7 square miles as a minimum).
- Why has my Honey gone hard/crystalised?
Crystallisation is a natural process determined by the amount of glucose and fructose in the Honey, sometimes this process can take a long time, other times it can be a matter of weeks, depending on the honey and the storage conditions. You can return your honey back to its original state by placing in warm water until it liquid. We recommend not microwaving the jar, as this is likely to overheat the honey and destroy its natural properties.
- Why are there many varieties of Honey?
Although one or two kilometers is more typical, bees can go up to 10. Depending on the flower species, they can collect nectar from either a single flower (monofloral honeys) or a range of flower types (polyflora honeys) within this radius.
Acacia, pine, orange blossoms, lime, rosemary, thyme, sunflower, clover, leatherwood, and eucalyptus are examples of monofloral honey.
Honey produced from the nectar of several flowers is known as polyflora.
Blends: Mixtures of various honey varieties that are blended to provide a certain flavor, much like blended tea or whisky. - Is your Honey good for Hayfever?
We are unaware of any scientific evidence to support whether Honey is good for hay fever or not, however we have lots of anecdotal evidence from our customers that suggests that local Honey can help with hay fever in some circumstances. You would be essentially microdosing on the pollen that causes the hay fever, possibly reducing the symptoms when the pollen count rises.
- I'm Vegan, can I have your Honey?
Because honey is made by living bees, it is technically not vegan, so most vegans exclude it from their diet. You can try plant-based alternatives like agave, maple syrup, and date syrup.
- Whats the Expiry Date of the Honey?
Honey stored in sealed containers, can last for decades. We are required by law to put a best before date, however, if kept in the correct storage conditions, our Honey does not go “bad” or “off”, it may crystalise, however it will be perfectly edible even years later.
- Can I eat Honey with a metal spoon?
Yes of course, this is largely a myth. If you ate with a silver spoon, or with zinc spoon, there is a possibility if left for long periods in the Honey. However stainless steel spoons will not damage your honey, or change its properties.
- Is our honey cooked / pasteurised?
Our honey is never cooked or pasteurised. If we need to warm honey to get it out of the frame, we only warm our honey to temperatures that you would find naturally in a bee hive. Pasteurisation usually involves heating to over 63 degrees, which would destroy all the natural enzymes. Pasteurising is of no benefit to us, as Honey lasts indefinitely anyway, we see no point in potentially damaging the crop, and taking away its neneficial properties.
- My Honey looks different from last time, why is that?
Each batch of Honey is unique, it depends on when we harvested, where the Apiary is located and what the bees have been foraging on. Sometimes we get colour and taste variations from the same batch, just weeks apart. We do not selectively extract and store Honey from individual apiaries. The same bees from the same location can produce different tasting honeys each year, depending on the pollen and nectar that is available, the weather greatly affects what is in flower at what time.
This privacy policy sets out how Happy Valley Honey Limited trading as modernbeekeeping.co.uk uses and protects any information that you give modernbeekeeping.co.uk when you use this website.
Happy Valley Honey Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Happy Valley Honey Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We may collect the following information:
- name
- contact information including email address
- demographic information such as postcode
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
We do not store financial or personal information.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
This privacy policy sets out how Happy Valley Honey uses and protects any information that you give Happy Valley Honey when you use this website.
Happy Valley Honey is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Happy Valley Honey may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/1/2017.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
- e-mail address, mailing address, phone number, other information. You may, however, visit our site anonymously.
- we do not store credit card details nor do we share customer details with any 3rd parties
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Your consent
By using our site, you consent to our privacy policy.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at contact@happyvalleyhoney.co.uk We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the address on our Contact us page.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
The information contained in this website is for general information purposes only. The information is provided by Happy Valley Honey and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Happy Valley Honey. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Happy Valley Honey takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
This privacy policy sets out how Happy Valley Honey uses and protects any information that you give Happy Valley Honey when you use this website.
Happy Valley Honey is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Happy Valley Honey may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/1/2017
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
- e-mail address, mailing address, phone number, other information. You may, however, visit our site anonymously.
- we do not store credit card details nor do we share customer details with any 3rd parties
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Your consent
By using our site, you consent to our privacy policy.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at contact@happyvalleyhoney.co.uk We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the address on our Contact us page.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
The information contained in this website is for general information purposes only. The information is provided by Happy Valley Honey and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of [business name]. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Happy Valley Honey takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.