Delivery Information

  • Is your Honey Raw?

    The term RAW has no legal definition, however our honey is unpasteurised, coarsely filtered, with nothing added or taken away, we feel that this matches most peoples expectations of what is Raw Honey.

  • Is your Honey Organic?

    Our Honey isn’t Organic. For English honey to be organic, it needs to be certified by The Soil Association, our understanding is that no English Honey can be certified as Organic, as it is impossible to meet the requirements, as the amount of land that has to be managed and farmed organically, means that no one person manages all the land organically (usually 7 square miles as a minimum).

  • Why has my Honey gone hard/crystalised?

    Crystallisation is a natural process determined by the amount of glucose and fructose in the Honey, sometimes this process can take a long time, other times it can be a matter of weeks, depending on the honey and the storage conditions.  You can return your honey back to its original state by placing in warm water until it liquid. We recommend not microwaving the jar, as this is likely to overheat the honey and destroy its natural properties.

  • Why are there many varieties of Honey?

    Although one or two kilometers is more typical, bees can go up to 10. Depending on the flower species, they can collect nectar from either a single flower (monofloral honeys) or a range of flower types (polyflora honeys) within this radius. 

    Acacia, pine, orange blossoms, lime, rosemary, thyme, sunflower, clover, leatherwood, and eucalyptus are examples of monofloral honey. 
    Honey produced from the nectar of several flowers is known as polyflora. 
    Blends: Mixtures of various honey varieties that are blended to provide a certain flavor, much like blended tea or whisky.

  • Is your Honey good for Hayfever?

    We are unaware of any scientific evidence to support whether Honey is good for hay fever or not, however we have lots of anecdotal evidence from our customers that suggests that local Honey can help with hay fever in some circumstances.  You would be essentially microdosing on the pollen that causes the hay fever, possibly reducing the symptoms when the pollen count rises.

  • I'm Vegan, can I have your Honey?

    Because honey is made by living bees, it is technically not vegan, so most vegans exclude it from their diet. You can try plant-based alternatives like agave, maple syrup, and date syrup.

  • Whats the Expiry Date of the Honey?

    Honey stored in sealed containers, can last for decades. We are required by law to put a best before date, however, if kept in the correct storage conditions, our Honey does not go “bad” or “off”, it may crystalise, however it will be perfectly edible even years later.

  • Can I eat Honey with a metal spoon?

    Yes of course, this is largely a myth. If you ate with a silver spoon, or with zinc spoon, there is a possibility if left for long periods in the Honey. However stainless steel spoons will not damage your honey, or change its properties.

  • Is our honey cooked / pasteurised?

    Our honey is never cooked or pasteurised. If we need to warm honey to get it out of the frame, we only warm our honey to temperatures that you would find naturally in a bee hive.   Pasteurisation usually involves heating to over 63 degrees, which would destroy all the natural enzymes. Pasteurising is of no benefit to us, as Honey lasts indefinitely anyway, we see no point in potentially damaging the crop, and taking away its neneficial properties.

  • My Honey looks different from last time, why is that?

    Each batch of Honey is unique, it depends on when we harvested, where the Apiary is located and what the bees have been foraging on. Sometimes we get colour and taste variations from the same batch, just weeks apart. We do not selectively extract and store Honey from individual apiaries.  The same bees from the same location can produce different tasting honeys each year, depending on the pollen and nectar that is available, the weather greatly affects what is in flower at what time.

Delivery Charges

All shipping charges are subject to change in the event of ordered items not meeting the selected shippers conditions. In the instance that shipping rate needs to be amended Happy Valley Honey will contact the customer within 3 working days to resolve outstanding shipping issues.


Delivery Timescales

If your order is in stock, and able to be grouped,  we aim to dispatch the order the next WORKING day. If your order is placed before 3pm Monday to Friday it can be made ready for collection by our courier who deliver to UK mainland the next working day after dispatch. Orders are dispatched Monday – Friday.

Sometimes Smaller orders are sent via Post Office. If you require next day delivery on an item please contact us prior to ordering for further details.

Please Note – Next Day delivery whilst made in good faith, cannot be guaranteed due to possible unforeseen circumstances or circumstances beyond our control.